KPI / Performa Karyawan

sequenceDiagram participant K as Karyawan participant KM as Kepala Mekanik participant WO as WO Module participant INV as Inventory participant CRM as Customer Feedback participant KPI as KPI Engine participant HCM as HCM (Komisi) participant A as Admin rect rgb(239,246,255) Note over K,KPI: Input Harian (per-shift) K->>WO: Selesaikan job + QC WO-->>KPI: Push event "spk_done" (auto) INV-->>KPI: Push akurasi parts request (auto) CRM-->>KPI: Push rating customer (auto) KM->>KPI: Input manual (kehadiran, keterlambatan, deviasi) KPI->>KPI: Simpan KpiInputDaily per indikator end rect rgb(240,253,244) Note over KPI,A: Agregasi & Skoring KPI->>KPI: Cron harian 23:55 — agregasi per karyawan KPI->>KPI: Apply formula per scoreType (ratio / binary_low / ratio_low) KPI->>KPI: Hitung weighted total per kategori KPI->>KPI: Hitung totalScore = Σ(category × bobot) KPI->>KPI: Update KpiRecord (overwrite untuk hari itu) end rect rgb(255,247,237) Note over KPI,HCM: Akhir Bulan — Output ke Komisi A->>KPI: Trigger "Recalculate Bulan Ini" KPI->>KPI: Aggregate semua KpiRecord bulan berjalan KPI-->>A: Tampilkan dashboard ranking + tren HCM->>KPI: Query skor bulan ini per mekanik KPI-->>HCM: Return totalScore + breakdown indikator HCM->>HCM: Hitung komisi pakai skor (bonus rating dst) end

flowchart TD A([Mulai Hari]) --> B[Karyawan Login &\nAbsensi Pagi] B --> C{Role?} subgraph Auto_Input C -->|Mekanik| D1[Aktivitas WO Tracking] D1 --> E1[Job Selesai → Event spk_done] D1 --> E2[QC Rating → Event qc_score] D1 --> E3[Rework Detected → Event return_rate] C -->|Kasir| D2[Aktivitas Transaksi] D2 --> E4[Closing Jurnal → Event closing_done] D2 --> E5[Deviasi Kas → Event deviasi] C -->|Gudang| D3[Aktivitas Stock] D3 --> E6[Akurasi Stok → Event stock_accuracy] end subgraph Manual_Input F[Kepala Mekanik / Admin] --> G[Form Input KPI Harian] G --> H[Indikator Manual:\nkebersihan, etika, dll] end E1 --> I[(KpiInputDaily)] E2 --> I E3 --> I E4 --> I E5 --> I E6 --> I H --> I I --> J{End of Day?} J -->|Cron 23:55| K[Aggregate per Karyawan] K --> L[Apply Formula per scoreType] L --> M[Calculate Category Score\n× Bobot] M --> N[Total Score 0-100] N --> O[(KpiRecord)] O --> P{Akhir Bulan?} P -->|Ya| Q[Cron 25 hari berikutnya\nrecalc bulanan] Q --> R[Output ke HCM Komisi] R --> S[Ranking & Tren\ndi Dashboard] style A fill:#dbeafe,stroke:#3b82f6 style N fill:#dcfce7,stroke:#16a34a style S fill:#fef3c7,stroke:#d97706

flowchart LR T[KPI Templates] --> M[Mekanik] T --> KS[Kasir] T --> KM[Kepala Mekanik] T --> G[Gudang] T --> O[Operator] T --> KK[Kepala Kasir] T --> ST[Sales / Telesales] M --> M1[Presensi 30%] M --> M2[Kinerja 60%\nSPK, On-Time, QC, Rework] M --> M3[Etika 10%] KS --> KS1[Presensi 30%] KS --> KS2[Kinerja 60%\nDeviasi, Closing, AR, CSI] KS --> KS3[Etika 10%] G --> G1[Presensi 30%] G --> G2[Kinerja 60%\nAkurasi Stok, Receiving, Outbound] G --> G3[Etika 10%] style T fill:#dbeafe,stroke:#3b82f6 style M fill:#fff7ed,stroke:#d97706 style KS fill:#f0fdf4,stroke:#16a34a style G fill:#fef3c7,stroke:#ca8a04